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  Page created by: Greg Douglas, Mark Fancourt, Terese Geraghty, Amy Maines, Mary Ellen Miller, Michael Lolkus, Kellyn Rowe, Austin Tielking, and Kylie Windler  


I.

History
I.1 Purpose
I.2 How SurveyMonkey works

II.

How SurveyMonkey relates to other applications?
II.1 Unique Uses
II.2 508 Compliant
II.3 Customer Satisfaction

III.

Lesson Plans
i. Elementary
ii. Secondary
iii. Post Secondary
III.2 Business/Industry 

IV.

Demonstration of Educational Value

V.

How SurveyMonkey is used Internationally

VI.

References



">I. History



SurveyMonkey Information">SurveyMonkey Information

Website

http://www.surveymonkey.com

Developed By

Ryan and Chris Finley

Created

1999

Office Location

815 NW 13th Ave. Suite D
Portland, OR 97209

Purpose

"SurveyMonkey is an online survey tool that enables people of
all experience levels to create their own surveys quickly and easily."


                                                                                                                               

">I.1 Purpose of SurveyMonkey

The purpose of SurveyMonkey is to allow anyone to create professional surveys easily and efficiently.  It allows both free and paying users to design custom surveys, collect and analyze responses of these surveys.  The results can be shared instantly with people the user chooses.

There is no end to the subject matter which these surveys can interpret.  SurveyMonkey offers over 15 question types including:

  • Multiple Choice
  • Matrix of Choices
  • Rating Scale
  • Text Boxes
  • Demographics

SurveyMonkey also offers templates, or pre-made models of surveys.  These enable the user to create a survey quickly, thus allowing them faster access to the results. 

Users may also customize their surveys and view the changes in real time.  Some of the customization options include the following:

  • Customize the color scheme to match your site.
  • Include your company logo.
  • Include your company name in the survey URL so respondents know it is an official questionnaire.
  • Create the survey in the same language as your site.
  • Serve up a custom thank you page once the survey is complete or redirect participants back to your site.

SurveyMonkey lets the user send out the survey on email lists or put a URL link on a web page to make it easy to get the desired audience for the survey.

The surveys that users can create on SurveyMonkey can be used by companies to measure customer satisfaction, poll visitors on a web site, or any number of things.  They can be used in education to involve parents, as classroom ice-breakers, or learning-style assessments.

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">I.2 How does SurveyMonkey Work?

SurveyMonkey is as easy as 1, 2, 3. There are three very easy steps:

1: Design a survey

2: Collect responses

3: Analyze your results.

To get started,">To get started,

First - go to http://www.surveymonkey.com/ and create an account.

  • The Basic account is free, but it has limited options for users.  These include 100 responses per survey with 10 questions per survey.
  • The cost for the Select subscription is $24.00.  Along with the services of the Basic account, SurveyMonkey allows unlimited questions with 1,000 responses per month.  You can also export your results through Excel or print it on a PDF.
  • Gold is the most popular of the plans SurveyMonkey offers.  For $299 a year, you get all of the services from Basic and Select and also receive unlimited questions and responses.
  • The final subscription option offered by SurveyMonkey is the Platinum option.  For $779 a year, you not only have all of the services offered through the Basic, Select and Gold subscriptions, you also receive custom "research.net" survey URLS and expert phone support for questions.

Next - create your survey(s)

  • First, be sure to click 
  • From there, you can decide whether to create a totally new survey or utilize and expert template.  The expert survey templates offered vary from Community to Education to Non-Profit and Political.
  • Then, you can click on the browser to begin creating your survey which will take you through an instruction process. 
  • For Select subscribers and above, there are no limits to the number of questions asked in a single survey!

For more information on creating your account and designing your first survey, feel free to utilize the following links:

SurveyMonkey Tutorial on YouTube

Another SurveyMonkey Tutorial on YouTube


"SurveyMonkey is a software program that allows its users to create and design a survey.  SurveyMonkey operates by allowing it users the option of two accounts. The first account is a basic account and allows users to join for free and create and design a survey with the following benefits":

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">II How SurveyMonkey relates to other applications?

Like SurveyMonkey, other applications related to it make it faster and more efficient with 24 hour access. This chart compares the similarties and differences between Zoomerang, Survey Monkey, fluidSurveys, and MySurveyLab. It shows how they constucted a survey, how easy they were to use, and what features they offered.


 

Zoomerang

MySurveyLab

fluidSurveys

SurveyMonkey

Unlimited surveys

yes

yes

yes

yes

Templates

yes

no

yes

yes

Branching or skipping

yes

yes

yes

yes

Language Support

yes

no

yes

yes

Closing page

yes

yes

yes

yes

Duplicate survey

yes

yes

yes

yes

Customization

yes

no

yes

yes

Upload email contacts

yes

yes

yes

yes

Publish by url

yes

yes

yes

yes

Publish by email

yes

yes

yes

yes

Export to csv

yes

yes

yes

yes

Free plan

yes

yes

yes

yes

Starting plan (monthly)

$19

currently free

$15

$19.95

"All of the applications are able to bring the convenience of the web to a survey; allowing customization, on the spot editing (unless you've emailed the survey, this is great for last minute corrections), and integration into websites. All allow users to craft several kinds of questions for their surveys, and Zoomerang and SurveyMonkey offer templates (surveys pre-formatted with questions) to save you time."

"The list of features was most impressive with SurveyMonkey, though the interface was easier to understand and use with the runner up in the feature category, Zoomerang. Custom themes, filtered responses, and the ability to share reports were some of what made SurveyMonkey feature-rich."

"In the end users are likely to feel that they get what they pay for; enterprise users will want the full range of features and will pay for SurveyMonkey, while budget users will use the free accounts of Zoomerang. Users wanting simplicity will see MySurveyLab and fluidSurveys easy ways to get basic functionality, with users wanting to email survey takers using MySurveyLab."

SurveyMonkey loves partnering up with people!

SurveyMonkey has designed their program to be suitable and easy to incorporate into any business or personal use.  The custom link that is generated can be used anywhere! Here are a few of the partner businesses:

Facebook

Linked In

Campaign Monitor

MailChimp

Google Aps Marketplace

oDesk

Fresh Books

BookFresh

EventBrite

Evite

Our Pricing Fits Every Budget.

Whether you are just trying us out, or you are launching a major survey campaign, our pricing is straightforward and reasonable. In fact, it's really a "no-brainer". At any time, you can upgrade your account seamlessly, without losing any surveys or responses collected. If you decide to cancel, it's a hassle-free, one-click process.
 BasicMonthly ProAnnual Pro| Recurring Cost | Free | $19.95/month | $200/year |


 Click here to see all features

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">II.1 Unique Uses

There are many unique ways that SurveyMonkey can be used to relate to corporations and education.  A few ideas include:

  • Schedule a meeting or group project
  • Pre-test or pre-class survey
  • Post-class survey
  • Assessment of background knowledge
  • Evaluations (student, teacher, employee, conference, presenter, etc.)
  • Student projects

">II.3 Customer Satisfaction:

Many customers have been completely satisfied with the results of using Survey Monkey.  Millions of customers worldwide use Survey Monkey for multiple different means; people from Campbell's Soup, XM radio, Lehigh University take full advantage of the ways that this website can allow their jobs to be more productive.

                                          

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  -Ellen Spara, Campbell Soup

">

 "It's so easy to use. I will ask someone to setup a survey for me and they can do it easily. It's easy to get you data and it's easy to analyze results. I even convinced one our our IT guys to use SurveyMonkey. For an IT guy to use it, it's got to be pretty good."                                          

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  -Ellen Spara, Campbell Soup

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 -Betty Ross, National Multiple Sclerosis Society (NMSS)   

">

"It is really quick and easy to design a professional looking, professional acting survey questionnaire. It's equally quick to give you the results. And, as a public entity, we're not flush with money. We're always looking for good value solutions to solve problems across the organization, and SurveyMonkey is one of those"                                              

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 -Betty Ross, National Multiple Sclerosis Society (NMSS)   

"The three words I'd use to describe SurveyMonkey are easy, fast, and cheap."

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 -Maritza Di Sciullo, XM Radio 

"SurveyMonkey gives us a powerful tool to learn what customers (and employees) want from us -- and does it in about 80% less time. But it's not just the time saved, it's also the ability to look hip-slick and cool for our customers. SurveyMonkey communicates that we're on the cutting-edge of consulting."

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 -Linda Keefe, Shared Results International 

  

 Customer Snapshot:

  • 4+ million account holders
  • 100% of the Fortune 100
  • 190+ countries world-wide
  • 99.5% customer satisfaction 

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">II.2 508 Compliant

SurveyMonkey is accredited with being 508 Compliant. They provide a service that complies with Section 508 certification. What does this mean?

  • According to http://www.section508.gov , being 508 Compliant means:

    In 1998, Congress amended the Rehabilitation Act of 1973 (29 U.S.C. 794d) as amended by the Workforce Investment Act of 1998 (P.L. 105 - 220), August 7, 1998 to require Federal agencies to make their electronic and information technology (EIT) accessible to people with disabilities.

    Specifically, Section 508 of that act requires that when Federal agencies develop, procure, maintain, or use EIT, Federal employees with disabilities have access to and use of information and data that is comparable to the access and use by Federal employees who are not individuals with disabilities, unless an undue burden would be imposed on the agency.

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">III.Lesson Plans Using SurveyMonkey

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">IV.Demonstration of Educational Value

SurveyMonkey has many different applications that would be practical for a classroom and educational purposes.  In the past, some teachers have used it for:

  • gaining background knowledge on what information students had learned in previous classes
  • a multiple choice quiz
  • learning students interests/activities
  • understanding how technologically literate each student is
  • group availability
  • student/teacher evaluations
  • practice exams
  • anonymous classroom reports
  • project grading sheet
  • Student in-class/outside-of-class projects
  • and more...

SurveyMonkey's result charts make the created survey fun, interactive, and professional in appearance.



 

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">V.How can SurveyMonkey is used Internationally

 SurveyMonkey is currently used in many countries, (the United States using the most with 52.2% and the United Kingdom with 6.8%) and many others such as India, Germany, Canada, and Australia.

Businesses can use SurveyMonkey to assess how work is being done internationally.  Another option is to use SurveyMonkey Contribute to create surveys where a certain monetary donation is made after surveys are taken.

Water 1st International from SurveyMonkey

The objectives of this specific survey were:

  • The quality of the information provided in the newsletter
  • The extent to which readers make use of the information provided
  • Readers' preferences as regards contents and themes
  • Readers' ability to access the newsletter
  • The frequency of publication desired by the readers
  • Attractiveness of presentation
  • Suggestions on improving the newsletter
  • The division hopes to discover additional information to use, such as the area of work of the respondents and new contacts of people interested in receiving future newsletters. They had a total of 87 respondents from different countries and institutions participated in the survey.

 SurveyMonkey is available not only in English, but also in other languages!


 
 

 Want to know more information about SurveyMonkey?  If so, go to:

http://www.youtube.com/watch?v=Bqfo-PF6UZ8

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">References

1)  Using 'SurveyMonkey' To Personalize Your Library Workshops  (2009) March 27, 2009, from The Search Principle blog Web site: http://blogs.ubc.ca/dean/2009/01/using-surveymonkey-to-personalize-your-library-workshops/         (Unique Ways,Educational Value)

2) Kamerer, D. (2009, April 10). Tools of the trade:SurveyMonkey. Retrieved April 1,2009, Message posted to. http://www.davidkamerer.com/spoonful/2007/11/tools-of-the-trade-survey-monk.html (Unique Ways)

3) Pbwiki. Retrieved March 27, 2009, from the Pbwiki https://ipt286.pbwiki.com/How-to-Use-Survey-Monkey (Purpose) 

4) Sankowski, K. 2009. SurveyMonkey.com. [PowerPoint slides]. Retrieved March 27,2009 from slideshare.inc website: http://www.slideshare.net/dboling/survey-monkey-presentation   (Purpose) 

5) AboutUs. (n.d.)  SurveyMonkey Custom Survey Tool. Retrieved April 3, 2009. http://www.aboutus.org/SurveyMonkey.com (Purpose)

6) Marie, A. (2009, March 20). SurveyMonkey for Blackboard feedback.Retrieved March 28,2009, Message posted to http://wishfulthinkinginmedicaleducation.blogspot.com/2008/10/surveymonkey-for-blackboard-feedback.html  (Educational Value) 

7) Earnshaw, A. (2008) Retrieved March 28, 2009 Lots of Monkey Business Portland Business Journal, August, 2008.Retrieved March 29,2009, from Website:     http://  www.bizjournals.com/portland/stories/2008/08/04/smallb1.html (Educational Value) 

8) SurveyMonkey Handout, April 3, 2009,From wiki: http://elementaryexplorations.wikispaces.com/file/view/Survey+Monkey+Handout.pdf     (Educational Value) 

9) SurveyMonkey HomePage. (2009) Retrieved March 27, 2009, from SurveyMonkey Web site: http://www.surveymonkey.com/ (How SurveyMonkey Works)

10) SurveyMonkey-One Price Fits Every Budget. (2009) Retrieved March 27, 2009, from SurveyMonkey Web site: http://www.surveymonkey.com/Home_Pricing.aspx   (How SurveyMonkey Works)

11) Groups Discussing survey monkey (2008, April 1). Retrieved March 15, 2009, from http://groups.yahoo.com/phrase/survey-monkey. (How SurveyMonkey Works)

12) Ready, Set, Action! (2009, April 14). Retrieved March 30, 2009, from http://www.surveymonkey.com/Home_Videos.aspx. (How SurveyMonkey Works) 

13) (2009). SuveryMonkey User Manual. Retrieved March 27,2009, from http://s3.amazonaws.com/SurveyMonkeyFiles/UserManual.pdf   (HowSurveyMonkey Works) 

14) Spisiakova, Martina (2005).  Making a difference in Asia and the Pacific. Retrieved April 9, 2009 from  http://www.ifad.org/newsletter/pi/reader.htm   (Other Countries)

15) Eastern Carolina Vocational Center, Inc (2008). Survey Monkey Logo. Retrieved March 28, 2009, from http://www.ecvcinc.com/images/surveymonkey.gif  (logo)

16) SurveyMonkey.com (1999-2009). Our Pricing Fits Every Budget. Retrieved March 27th, 2009, from http://www.surveymonkey.com/Home_Pricing.aspx (How SurveyMonkey Works)

17) Yahoo! Groups (2009). Groups Discussing Survey Monkey Retrieved March 30,2009. Messages posted to http://groups.yahoo.com/phrase/survey-monkey (How SurveyMonkey Works)  

18) nikijean19. (2008, April 10th). Survey Monkey / Introduction to Survey Monkey. Retrieved March 30,2009. Video posted to http://www.youtube.com/watch?v=P9rhi7lcTls (Video - How SurveyMonkey Works)

19) Todd & Nicole. (2008, May 7). Survey Monkey - Because Knowledge is Everything. Retrieved March 27,2009.  Message posted to http://www.listio.com/web20/app/SurveyMonkey/  (Other Apps.) 

20) Listio.com (January 16th, 2009). Comparing Survey Applications. Retrieved April 3rd, 2009 from http://www.listio.com/reviews/2009/01/comparing-survey-applications-zoomerang-surveymonkey-fluidsurveys-and-mysurveylab/     (Other Apps.)


 


 

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14 Comments

  1. Unknown User (krowe)

    Hello everyone,

    My name is Kellyn Rowe and I am sophmore here at Purdue double majoring in Athletic Training and Health Education. I am going to be the project mananger for this projec and our topic is Survey Monkey. If you haven't already please take a couple minutes and search it so you can get a better understanding of what it is. I am really looking forward to doing this and working with our International Partners from Australia. I just wanted to give a little introduction about myself and welcome you all to this project. It is going to be a lot of work and is going to take a lot of time but with the amount of people in our group, we should have no trouble and do a great job. I would like each of you to post something about yourself so we can get to know each other a little bit better. This project should be really fun and I can't wait to get started on it. If you have ANY questions at all, you can email me at krowe@purdue.edu. I always check my email so don't hesitate to email me for anything!

    Kellyn Rowe

  2. Hello,

    My name is Mary Ellen Miller.  I am a freshman at Purdue in Elementary Education.  I am also excited about meeting people from Australia.  Somethings about me; my favorite animals are cats and I enjoy fencing.

  3. Unknown User (mlolkus)

    Hey everyone,

    My name is Michael Lolkus and I am from Fort Wayne, Indiana.  I am a sophomore majoring in Mathematics Education.  I know I am going to get to work with all of you you a lot in the coming weeks and i hope it all goes well and we get all get a good grade.  A little background on me:  I am a swimmer and play soccer, I have done both of these for as long as I can remember.  I am sure you will learn more about me while we are working together so that is all for now.

  4. Unknown User (amaines)

    Hello,

    My name is Amy Maines I am from Zionsville, Indiana. I am a freshman at Purdue im majoring in Early Intervention. I am excited to be working with international Partners from Australia, I have never done a project like this so i am very excited!

  5. Unknown User (kwindler)

    Hello everyone,

    My name is Kylie Windler and I am from Monticello, Indiana.  I am a freshmen at Purdue University.  I am really looking forward to working with all of you.  This project is great because we get to work with many different people!

  6. Unknown User (atielkin)

    Hello everyone,

    My name is Austin Tielking, I'm from Indianapolis, Indiana.  I am a first year student here at Purdue University majoring in Health and Physical Education.  I like all type of sports; I played three sports in high school, tennis, basketball and baseball.  I want to coach Basketball and teach at high school level but my dream would be to coach at the college level.  I am a hard worker and will always try my best.  I am looking forward to working with you students in Australia and the fellow students here in the U.S.  I am a very easy going person, easy to talk to.  Knowing this if you ever want to talk I'm talkative person.

    AustinTielking

  7. Hi Guys

    My name is Mark Fancourt and i am your partner from down under. I am studing Bachelor of Education majouring in Physical Education. I am looking forward to working with all of you, I apologise for the latness of this entry. For some reason all the emils sent to me were going into my junk emails (strange). Thankyou for you email Kellyn i will start my reserch asap. Once again looking forward to working with you all

    Kind Regards

    Mark Fancourt

  8. Hey there,

    I am Terese Geraghty, from Australia also.  I am a second year studying Secondry education majoring in physical education and minoring in english.  There isn't much to say about myself apart from, I spend most of my time doing some sort of sport or another, including horse riding and cool country bumbkin stuff like that. haha.  I am also sorry for the lateness of my entry, I never got any of the original emails, my bad.  Can't wait to do this, pretty cool doing an assingmnet with people from another country!  Promise I will work my hardest now that I can actually participate.

    Terese G.

    p.s I also happen to know that the other girl supposed to be in our group from Australia - Jessica Frazer, is no longer enrolled in this subject.

    1. Unknown User (krowe)

      Terese,

      Thank you so much for telling me about Jessica! I was wondering why she hasn't responded to me and all you guys have. If you guys could all post some info soon that would be great!! If you have any questions you can email me.

      Kellyn

  9. Hey guys. Justy a question who is doing what section in this assignment. I was wondering if i could do How does survey monkey work as i found some great websites and user manuals to help me on the way. Some really good information

    Many Thanks

    Mark Fancourt

    1. Unknown User (krowe)

      Mark,

      I have a page on here that you can put all that info on. If you find any info about any of the topics you can add them to each page.

      Kellyn

  10. Unknown User (krowe)

    Hey guys,

    We need to start making lesson plans for SM. Please by Friday have an idea of different ways we can use Survey Monkey in the classroom for the following areas:
    a. elementary
    b.secondary
    c. post secondary
    d. business/industry

    Kellyn

    you can post your ideas on the lesson plan child page

  11. Unknown User (gdouglas)

        late entry here, sorry!  I am native Lafayette, right here where Purdue is.  I am 40, married and have 2 kids in elementary, and am studying to be a teacher in elementary education.

        my wife and i ran an insurance agency for 6-7 yrs, had up to 126 agents at our height, but company we were with was bad, and our manager stole a bunch of our agents, then economy turned, so i am back in school to do something totally dif!

        this technology is fascinating but very different for me, i grew up on the OLD school computers and software...amazing how much it has advanced in the past 20 yrs

        Well, survey monkey is very interesting and cool, looking forward to all this we are doing and learning.  my computer at home is from 2002, so it is like me, SLOW  : )  LOL

    but despite being slow and behind, i do good work, and hope i can contribute anywhere needed.  my email is gdouglas@purdue.edu.  have a great week everyone!  will be working on here ALOT today is my plan  : )

  12. Unknown User (jagraves)

    Hey this is the group that did your peer evaluation.  I put the evaluation in an attachment.  Overall, it looks very good!!